Skilled Trades Trainer (6 months contract)

Find Your Limitless with Reliance

By joining Reliance as a Skilled Trades Trainer, you’ll become an important team member and will be provided with the tools you need to succeed.  We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Planning and curriculum development by designing and creating technical training programs and materials based on the needs of the organization and industry trends.
• Conducting technical training sessions, workshops, or classes to both internal and external team members, either in-person or virtually. This includes delivering presentations, demonstrations, and hands-on exercises to effectively transfer technical knowledge and skills.
• Tracking training progress and monitoring and reporting training metrics
• Collaborating with subject matter experts (SMEs) to develop, update, or validate technical training content.
• Staying updated on technology advancements by researching and learning about emerging technical skills and incorporating them into training programs as needed.
• Collaborate with various stakeholders such as department heads, project managers, or team leads to understand their training needs
• Ensure adherence to all safety standards and practices, including oversight, care and maintenance of facilities, equipment and materials.
• Travel to Reliance branches throughout Canada to deliver trainings as required

What do we offer?

• The tools you need to succeed such as ongoing skills training and professional development programs.
• Competitive wages with opportunity to earn bonuses.
• Consistent work with a predictable and stable work schedule
• And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination

What do you bring?

• Strong knowledge and experience in the technical field related to training programs. This may include areas such as software development and information technology.
• A solid understanding of adult learning principles, instructional design methodologies, and training techniques is required.
• Experience in designing and delivering technical training programs.
• Excellent verbal and written communication skills
• Experience in analyzing training needs, identifying skill gaps, and developing effective training solutions.
• Experience in managing multiple training projects simultaneously, including scheduling, resource allocation, and tracking progress, is often required.
• Proficiency in using training development tools, learning management systems, and other software and technologies.
• Previous experience in instructional design, technical training, or a related role.
• Gas fitter and/or Refrigeration Mechanic license is highly preferred.

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for four consecutive years since 2019. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com  

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