Assistant, Student Experience & Success

Job Title: Assistant, Student Experience & Success

Department: Student Experience and Success

Location: College Drive Campus - North Bay, ON

Status: Temporary Full-Time Leave Replacement, 14 months with possible extension

Contract Date: February 6, 2025 to April 7, 2026 (subject to change)

Hours Per Week: 37.50 hours

Pay Rate: $28.78/hour

Application Deadline: Thursday, December 19, 2024 – 12:00 p.m.

Qualifications:

• Two year College Diploma in Office Administration, Business, or related field or equivalent education
• Minimum three years of related administrative support work experience involving customer service and computer skills
• Demonstrated knowledge and experience working with a variety of computer software such as Microsoft Office 365 and Microsoft Suite programs (Word, Excel, PowerPoint, Outlook, SharePoint, etc.)
• Excellent customer service, communication, organizational and interpersonal skills; experience providing professional support to diverse client groups
• Strong organizational and time management skills with the ability to prioritize and work on multiples tasks simultaneously
• Sound judgement and problem-solving skills and the ability to work both independently and as part of a team
• Experience in monitoring and maintaining budgets
• Must be able to reliably commute and/or relocate to North Bay, ON required

Responsibilities:

• Provide confidential administrative support to the Director, Student Experience & Success
• Maintain the Director’s calendar including scheduled or regular meetings with divisional staff, and senior management and resolve any scheduling conflicts
• Act as the first point of contact for students, staff and visitors to the Director’s Office
• Respond to inquiries, identify contentious issues, traces/investigates information and resolve administrative problems
• Provide guidance, direction or referral of staff and students based on fully informed knowledge of Ministry and College policies and procedures, as well as strategic direction and priorities
• Monitor critical dates, and ensure the development of required documentation for various reports, internally and externally (MCU, Projects, etc.)
• Assist in the development and tracking of divisional budgets.  Monitor the balance of account codes within the Director’s responsibility
• Coordinate the logistical support for a variety of meetings that the Director chairs including provincial steering committees or “Heads of” groups
• Compose, format, edit and prepare documents, all forms of correspondence (memos, reports, agendas, minutes, special project reports) both confidential and general for the Director’s review, approval and distribution as directed
• Pick up, sort, and distribute departmental mail, and perform routine photocopying and collating
• Other duties as assigned

Applications will be accepted by the Organizational Development and Talent Management Department through the Internal Dayforce Career Portal until 12:00 p.m., on the closing date. While we thank all applicants, only those selected for an interview will be contacted.

Canadore College is committed to inclusion, diversity, equity, and accessibility.