Senior Manager, Internal Communications

Region: Miami, FL

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity to support our Global Communications team as a Senior Manager, Internal Communications based in Miami, FL. The Senior Manager, Internal Communications, is responsible for supporting strategic internal communication efforts across the organization. Reporting to the Senior Director, Corporate Communications, the role works closely with key stakeholders to develop and execute communication strategies that engage, inform and inspire employees. The Senior Manager is both a team player and self-starter with creative, innovative ideas and the ability to execute plans effectively.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:

• Support the development and execution of global internal communication strategies aligned with the company’s organizational goals and business priorities.
• Serve as the content manager for multiple channels, including our internal Intranet, email newsletters, digital office signage and functional and company-wide town halls.
• Develop, manage and distribute content, such as employee communications articles, newsletters, executive remarks, video scripts, and PowerPoint presentations.
• Manage company-wide events, such as Global and Regional Employee Town Halls, working cross-functionally to oversee logistics and ensure seamless execution.  
• Support the planning and execution of change communication strategies, including organizational changes, and other key business announcements.
• Serve as a communications partner to functional leaders on communication best practices and ensure communications efforts are aligned with business objectives.
• Ensure internal communication messaging and tone are consistent across all channels and with external communication messages.
• Use data and analytics to measure internal communication efforts and suggest recommendations to refine messaging and approach accordingly.
• Develop a center of excellence to assist regional teams with employee communications and engagement.
• Keep up to date on industry best practices and emerging trends in internal communications.

Qualifications:

• Bachelor’s degree required
• 5+ years of experience within corporate communications and employee communications in a corporate or agency setting, preferably with a global organization.
• Excellent written, visual and oral communication skills.
• Strong curiosity, learning capacity and independent decision-making.
• Ability to identify and analyze business and audience needs to deliver messages across a variety of channels.
• Ability to work in a fast-paced environment and manage and meet deadlines, with multiple and changing priorities.
• Strong interpersonal and collaboration skills, with the ability to build relationships across all levels of the organization.
• Demonstrated quality of work and strong attention to detail.
• Experience managing internal communication channels and digital platforms.
• Understanding of and experience with communication metrics and analytics.
• Able to effectively manage complex, sensitive and confidential matters.
• Extensive knowledge of MS Office Suite (PPT, Word, Excel, SharePoint), with ability to quickly learn other applications, as necessary.
• Knowledge of AP style, and ability to adapt writing style for a variety of platforms and channels, including web and video.

What do we Offer?

• Insurance Plans (Medical/Life)
• 401K
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• And Many More…..

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.